Frequently Asked Questions

Yes, registration is quick and done only once. It takes less than 2 minutes. After confirming your email, your account is approved within seconds. Important: We recommend registering in advance to speed up your purchase. At the store, simply enter your ID and pay via your banking app using the QR code.

Yes, we recommend confirming your email for added security.

First, check your spam folder. If you still haven’t received it, please try registering again.

Payments are made via Pix using your banking app. A dynamic QR code is generated on Sttart devices available in partner stores in Paraguay and the United States.

No. Payments are instant (Pix), and the amount is fixed in BRL at the time of the transaction.

No. The amount shown on the device in BRL is the total you will pay.

Yes, it is fully secure and reliable. The platform is integrated with Brazil’s Central Bank Pix system. Payments are made via dynamic QR codes on partner devices, and for security reasons, payments must be made using the same registered ID.